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New Zealand accountancy firms outsourcing work to India | New Zealand may have 30,000 chartered accountants,
but a large number of accountancy firms are outsourcing their work to India. At
least two New Zealand accountancy firms, including Polson Higgs, have been progressively
outsourcing back-office accounting to India, taking advantage of cheaper labour
and different time zones. Polson Higgs chief executive Graham Crombie said the
move to India, which began two years ago, was an increasing trend among New Zealand
firms, particularly in the South Island where many were struggling with the brain-drain
of mid-level accountants overseas. "I think we are one of the first but a lot
of people are looking at it," Stuff.co.nz quoted Crombie, as saying. Polson Higgs
has 120 staff in Christchurch and Dunedin and seven chartered accountants in Coimbatore,
Tamil Nadu, doing low-level accounting work. All the work was done over a secure
Internet portal and nothing physical was sent to India, Crombie said. The outsourcing
to India had not cost New Zealand jobs, he said, claiming no-one had been made
redundant and the firm continued to hire New Zealand graduates. Auckland firm
Gilligan Sheppard has also out-sourced back-office accounting to India in the
past three years and has started offering the service directly to small-scale
rural accounting firms through a related company, Connect Accounting. Partner
Bruce Sheppard said while outsourcing could mean job losses in New Zealand, at
his firm it had freed up accountants to spend more strategic time with clients
rather than crunching numbers. Connect Accountants has 50 chartered accountants
in Chandigarh, seven of whom work for Gilligan Sheppard, with the rest outsourced
wholesale to smaller accounting firms in New Zealand, Australia, and increasingly
in Britain. |
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