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Qantas praises Mahindra Satyam as a good value partner |
Qantas has praised outsourcing partner Mahindra
Satyam's performance despite the latter being embroiled in a much-publicised billion-dollar
accounting scandal. According to Australian IT, Qantas corporate services and
technology executive manager David Hall said despite the fraud saga, Satyam continues
to service the Flying Kangaroo. Hall described Satyam's performance throughout
the tumultuous period as "impressive". "We've been very impressed with what they've
done ... maintaining that level of support through that period," he said. "Organisationally
they've had some difficult times but we haven't seen a degradation of service
at all, either locally or offshore. They've maintained service levels and I think
that's a credit to the organisation." Satyam has two outsourcing contracts with
Qantas for custom application development and maintenance. The first is a five
- year contract inked in September 2006 worth 80 million dollars. The other deal,
valued at 55 million dollars spans seven years and ends in November 2013. Qantas
also has a seven year 90 million dollar contract with Tata Consultancy Services
(TCS). The TCS deal focuses on a slew of IT application, transformation and maintenance
services.
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